While nothing ships physically, we want to be transparent about how quickly credits, distributions, and reporting become available after you place an order.
GlobePRwire delivers all products and services digitally. No physical goods are shipped. Press release credits, distribution reports, and communications are made available through your account and email notifications.
Credits purchased through the platform are provisioned instantly upon successful payment. You can view available credits and their expiration dates within your dashboard.
Once you submit a press release, our team coordinates editorial review and distribution timing with you. Typical turnaround for ready-to-publish content is within the agreed release window, often the same or next business day, subject to cutoff times and newsroom calendars.
We communicate key milestones—credit allocation, review feedback, distribution start times, and reporting—using the contact details associated with your account. Please keep your email address and alert preferences current to avoid missing updates.
If you believe there was an issue with credit delivery or access to deliverables, contact our support team at Distribution@globeprwire.com. We will investigate and resolve digital fulfillment issues promptly.